Shipping policy
knots & Nook Shipping Policy for the United States.
Shipping Scope:
We proudly offer shipping within the United States and internationally.
Order Processing:
Processing Time: Typically 5 to 7 business days (Monday through Friday), excluding weekends and public holidays observed at our dispatch location.
Order Cut-Off Time: 4 PM (GMT-05:00) Eastern Standard Time (New York)
Note: Orders placed after this time will start processing on the following business day.
All products go through a preparation or made-to-order process prior to shipping to ensure quality and accuracy. Processing time varies depending on product and current inventory.
Shipping Methods & Charges:
We currently offer the following shipping options for customers in the United States :
| Shipping Method | Condition | Transit Time | Shipping Fee |
|---|---|---|---|
| Standard | Orders below $75.00 | 1 to 5 business days |
Carrier Determined
|
| Expedited | Any Order | Next Day and 2-Day Air |
Carrier Determined
|
| Standard | Orders $75.00 and up | 1 to 5 business days |
Free
|
Market Pickup – Free (Send us a message to verify pickup address)
Tracking Information:
All orders include tracking. Once shipped, you’ll receive an email with your tracking number and a link to follow your delivery.
Delivery Issues:
Ensure your shipping address is accurate at checkout. If your order is delayed or marked as delivered but not received, check your tracking link or contact the courier. Still need help? Feel free to reach out to us - we’re here to assist.
Contact Information:
Phone: +1 614 710 0121
Email: hello@knotsandnook.com
Address: 6724 Perimeter Loop #268, Dublin, OH 43017, United States
Support Hours:
Monday to Friday: 09:00 AM to 5:00 PM